At Montague London, we are committed to providing fast, reliable, and secure delivery for all our customers.
This Shipping Policy outlines delivery times, the shipping process, and important information to ensure a smooth and worry-free shopping experience.

DELIVERY TIMES

Orders are processed within 1–3 business days before dispatch.
Once shipped, delivery typically takes between 8–15 business days, depending on your delivery address.

Please note that delivery times may vary due to factors such as customs clearance, seasonal demand, or local delivery conditions.

FREE SHIPPING

We offer free standard shipping on all orders, regardless of order value or destination.
This is our way of thanking you for choosing to shop with Montague London.

SHIPPING METHOD

All orders are shipped directly from our supplier.
This allows us to maintain high product quality and efficient order handling, ensuring your items reach you as quickly and securely as possible.

ORDER PROCESSING

Once your order is placed, you will receive an order confirmation email.
Your order will be processed and dispatched within 24–48 hours.

As soon as your order has been shipped, you will receive a shipping confirmation email containing a tracking number, allowing you to follow your parcel from dispatch to delivery.

ORDER TRACKING

All dispatched orders include a tracking number.
This information is sent to you via email once your parcel leaves our distribution centre.
You can use the tracking number to monitor your shipment through the carrier’s website.

CUSTOMER SUPPORT & ENQUIRIES

If you have any questions regarding your order or this shipping policy, please contact us:
📧 Email: support@montague-london.com
Our support team will respond as quickly as possible and is always happy to assist.

DELAYS & EXCEPTIONS

We do our best to deliver orders within the estimated timeframe; however, external factors such as customs processing, adverse weather conditions, or carrier disruptions may occasionally cause delays.
Montague London is not responsible for delays caused by such circumstances, and we appreciate your patience and understanding.

SUMMARY

Montague London is dedicated to providing a safe and seamless delivery experience.
By clearly outlining our shipping policy, we aim to keep you fully informed at every stage — from placing your order to delivery at your door.

For any further questions, please contact us at support@montague-london.com